Collected Information
We collect information necessary to facilitate account registration and order processing on our website. All information collected is voluntarily provided by customers during the registration, checkout, or enquiry process.
Personal Identification details
Personal identification information is used to:
- Process and fulfil customer orders
- Manage and personalize customer profiles
- Update order and account status
- Communicate relevant information, including product updates, promotions, news, and events
We only use personal data for purposes directly related to our services and customer relationship management.
Confidentially
Your personal information, including sensitive data such as credit card details and bank account information, is treated with strict confidentiality. We do not sell, trade, or disclose personal information to third parties without prior notice or consent, except where required by law or for the purpose of completing a transaction.
Security
We implement appropriate technical and organizational security measures to protect personal information from unauthorized access, loss, misuse, illegal disclosure, or alteration.
However, please be advised that data transmission over the internet is not entirely secure. While we strive to protect your personal information, we cannot guarantee absolute security of data transmitted online.
Ethical Sourcing Policy
As a responsible and trusted fashion retailer, Fesyen Rasa Sayang is committed to ethical sourcing and responsible business practices throughout our supply chain.
We expect all suppliers to operate in compliance with applicable national employment laws and regulations, and to uphold fundamental human rights standards, including but not limited to:
- Minimum age of employment
- Freely chosen employment
- Safe and healthy working conditions
- Freedom of association and the right to collective bargaining
- Non-discrimination
- No harsh or inhumane treatment
- Reasonable working hours
- Fair wages and lawful compensation
- Clear and fair terms of employment
Fesyen Rasa Sayang does not knowingly source products from suppliers or regions that violate these principles. We also encourage our suppliers to uphold these standards within their own supply chains.
While the complexity of global supply chains may limit our ability to monitor every stage of production, we remain committed to continuous improvement. As our business grows, we will continue to take proactive steps to support ethical practices and the rights of all individuals involved in the manufacture of our products.