General

By registering an account with us, you agree to provide information that is true, accurate, current, and complete in all respects. You are responsible for ensuring that your account details are kept up to date and may update your information online or notify us via email should there be any changes.

You are solely responsible for maintaining the confidentiality of your account password. Please ensure that your password is unique and securely stored. In the event of any unauthorized use of your account or breach of security, you must notify us immediately.

To place an order on our website, you must be at least 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us.

Orders

All orders are subject to acceptance and product availability. Items added to your online shopping cart are not reserved and may be purchased by other customers until the checkout process has been successfully completed.

Payment

We accept payment via Visa, Visa Debit, American Express, MasterCard, debit cards, and any other payment methods that may be made available on our website from time to time.

By submitting your payment details, you confirm that the credit or debit card used is your own or that you have been duly authorized by the cardholder to use it.

We take reasonable precautions to ensure that our website is secure. All online payment transactions are processed through Fiuu Payment, a secure payment gateway that encrypts payment information within a protected host environment.

While we take reasonable care to safeguard your order and payment details, we shall not be held liable for any loss or damage suffered as a result of unauthorized access by third parties, provided there has been no negligence on our part.

Delivery

Orders will be processed and dispatched within 24 hours after payment has been successfully received. Estimated delivery timelines provided are for guidance only and commence from the date of dispatch.

Please note that delivery delays may occur due to factors beyond our control, including but not limited to customs clearance procedures at the destination. We shall not be held responsible for such delays.